Shipping
At NovaBath, quality comes first. That is why every order is carefully checked for finish, function and appearance before it is shipped. We use a processing time of 1–3 working days.
Processing Time & Quality Control
Every order undergoes a visual inspection and quality check before it is packed. This process takes 1–3 business days.
Please note: During busy periods (such as holidays or promotions) this may take a little longer. We ask for your understanding for this.
Our working days are Tuesday to Friday. Orders placed during the weekend or on Monday will be processed on Tuesday.
Shipping time per country (after processing)
| Country | Shipping time (working days) | Shipping costs |
|---|---|---|
| Netherlands | 4–7 business days | Free |
| Belgium | 4–7 business days | Free |
| Germany | 4–8 business days | Free |
| France | 4–8 business days | Free |
| Austria, Italy, Spain, Portugal, Poland | 4–8 business days | Free |
| Switzerland | 4–8 business days | €14,99 |
| Rest of Europe | 5–10 business days | €10,99 |
| Middle East | 5–10 business days | €24,99 |
| Asia | 5–10 business days | €24,99 |
| Australia / New Zealand | 5–10 business days | €29,99 |
| Rest of the world | 5–10 business days | €29,99 |
The above shipping times are estimated delivery times based on working days (Tuesday to Fri).
Shipping & Tracking
As soon as your order has left our warehouse, you will automatically receive an email with a track & trace link. This way you can easily track your order to your front door.
We ship via reliable logistics partners. Do you have damage or a problem upon delivery? Please contact us within 48 hours at info@novabath.eu.
Delays
If there is an unexpected delay, we will of course inform you as soon as possible.
Delays with carriers are beyond our control, but we always do our utmost to inform you as best as possible.